privacy policy
effective date: april 13, 2026
this privacy policy describes how HNGRY Retail Holdings LLC ("we," "us," or "the company"), operating as piece meals at piecemeals.com, collects, uses, and protects your personal information.
1. information we collect
we collect information you provide directly when using our service, including: name, email address, phone number, delivery address, payment card details (processed and stored by Square — we do not store full card numbers), order history, and delivery notes.
2. how we use your information
we use your information to: process and deliver your orders, communicate order updates and delivery status, send menu announcements (with your consent), improve our service, and comply with legal obligations.
3. third-party services
we share your information only with service providers necessary to operate the service: Square (payment processing), Neon (database hosting), Vercel (website hosting), and Resend (transactional email). we do not sell or share your personal information with third parties for marketing purposes.
4. data retention
we retain your personal information for as long as your account is active or as needed to provide the service. order records are kept for accounting and legal purposes. you may request deletion of your account and associated data at any time.
5. cookies & local storage
we use HTTP-only session cookies for authentication (pm_session) and local storage for your shopping cart (pm_cart). we do not use third-party tracking cookies or analytics.
6. your rights
you may: access the personal information we hold about you, request correction of inaccurate data, request deletion of your account and data, remove saved payment methods and addresses from your account page. California residents may have additional rights under the CCPA.
7. security
we use industry-standard security measures to protect your data. payment information is handled by Square and is never stored on our servers. however, no method of transmission over the internet is 100% secure.
8. changes to this policy
we may update this privacy policy from time to time. continued use of the service after changes constitutes acceptance of the revised policy.
9. contact
for questions about this privacy policy or to exercise your data rights, contact us at support@piecemeals.com.